After years of using AliExpress, I started feeling uneasy about the platform due to mounting privacy concerns and the overwhelming number of vendors pushing duplicate products.
As a small business owner who used to purchase bulk items for international shipping, the experience shifted from convenient to chaotic. I noticed delays in delivery, inconsistent support, and too many profile suggestions that felt intrusive.
It was clear it was time to discontinue my account and seek better alternatives. But before I did, I dug deep into the exact procedures and factors involved in saying goodbye to one of the world’s biggest eCommerce names.
Many users don’t realize that to delete an AliExpress account, you go through a structured process that permanently removes all associated data from the system. Whether you’re intentionally leaving or did it accidentally, once deleted, there’s no turning back.
You might apply again or sign up from scratch, but recovering an old account can take months and often ends without a positive outcome.
That’s why it’s crucial to know every step, read the blog post carefully, and understand the reasons that push users to remove themselves. Even a user like me, who thought they were just taking a break, found that closing the door is a permanently binding move.
This short guide shares my experience and gives you a real look into why and how people choose to leave this once-favored China-based platform.
What is AliExpress?
Back when I first started using AliExpress, it felt like a dream come true an online shopping platform based in China that let me connect with vendors from places like Singapore and beyond.
This service, owned by Alibaba Group and established in 2010, allowed small enterprises to sell goods to customers around the world through the Internet. What stood out was how self-sufficient the sellers were, much like on eBay, using the website to offer all sorts of products directly to buyers.
Over time, the translated interface in eighteen languages made it super easy to navigate, and I was just one of the 150 million active purchasers among its 200 million visitors.
But even with all that reach and global convenience, I eventually realized the need to delete my account for personal reasons, which brought me to explore what this platform truly offered and how it compared to others.
What Are the Reasons for Deleting an Aliexpress Account?
There are several valid reasons why someone might choose to remove their account from AliExpress.
Privacy Issues
If you’re concerned about how AliExpress handles your private data or the storage of your personal details, removing your account might be a good solution. This action can help ease any worries you may have about your privacy on the platform.
For Security Purposes
If you suspect your account has been hacked or notice any suspicious activity, you might want to cancel your account for security reasons. Taking this step ensures your safety while protecting your personal information.
Poor Experience
If you’ve had a bad experience with AliExpress, such as receiving fake or poor quality products, or facing unsatisfactory customer support and delivery problems, you might consider deleting your account. These issues can lead users to end their connection with the platform.
Changing Platforms
Some users might decide to delete an AliExpress account after finding a substitute they prefer. This happens when they switch to another platform that suits their needs better. They no longer feel the need to use AliExpress and may have discovered a more reliable or user-friendly option elsewhere.
Entering a Profile by Mistake or for Purposes Unrelated to Shopping
Sometimes, users may enter a profile on AliExpress by mistake or for reasons not related to shopping. If this happens, they may choose to delete their account to avoid any further confusion or unnecessary information.
Receiving A Lot of Spam and Alerts
Sometimes, getting irrelevant emails or constant alerts can be frustrating. If users find their personal account overwhelmed with unwanted messages or notifications, they might choose to delete an AliExpress account to escape the email overload and stop the unnecessary communication.
Lack of Desired Products
If the desired products aren’t available or the quality drops, users may choose to delete an AliExpress account and switch platforms. This happens when product selection no longer meets their needs or expectations.
Loss of Access to Mail
If you lose access to the email linked to your AliExpress account, it’s smart to delete the account to prevent any potential data leakage. Without access, the account becomes a security risk.
Problems With the Account
If you face problems with the account, like unauthorized access or hacking, it’s safer to delete an aliexpress account to avoid personal data risks. Resolving these issues is crucial before the account gets compromised.
Things to Think About Before Deleting an AliExpress Account
Keep in mind that deleting your account is often irreversible, so take time to consider your decision. There are several important factors to weigh before you choose to delete your AliExpress account.
Account Data
Before you decide to delete an AliExpress account, it’s important to understand the role your account data plays. If you choose to delete your account, you could lose valuable private and commercial data, including past purchases and vendor contacts.
Also, remember to keep backup copies of any significant data that you may need in the future, as once the account is deleted, this data may become unavailable.
For better security, make sure to delete records of data, such as bank account numbers, delivery addresses, and credit card numbers, to prevent illegal access.
Open Purchases
Before you proceed with deleting your AliExpress account, ensure you have checked all your open purchases. If you have any pending orders or ongoing transactions, it’s best to complete them first.
Deleting the account without addressing these might leave your orders unfulfilled or disputes unresolved. Make sure you’ve received all the refunds you’re expecting and that any issues with purchases are resolved before finalizing the deletion.
Other Approaches
If you want to avoid deleting your AliExpress account, consider contacting customer service for help. They might offer solutions to your issues without the need for account deletion.
Account Restoration
Once your AliExpress account is deleted, there’s no way to restore it. Account restoration is not possible, meaning any personal data, orders, and settings are gone.
If you change your mind, you’ll need to create a new AliExpress account to use the platform again. Keep in mind, any promotions or rewards tied to your deleted account will also be lost permanently.
Consequences of Account Deletion
When you delete an AliExpress account, there are several key consequences you should consider before making the decision:
- You will lose your order history, so you won’t be able to open a dispute, leave feedback, or view details of your past purchases, like what you ordered, from whom, and how much you spent.
- All accumulated bonuses tied to the loyalty system will be reset to zero, including any rewards or loyalty points you’ve earned over time.
- Any gift coupons or promo codes associated with your account will be lost, even those tied to special sales or frequent large orders.
- Correspondence with sellers and the platform administration will be completely cleared, meaning you can no longer refer back to your previous communications for assistance or reference.
How to Delete an Account from AliExpress
If you decide to delete your AliExpress account, follow these 7 simple steps to ensure everything is done correctly and securely.
Step 1: Sign in to AliExpress
First, go to AliExpress and sign in using your password and associated email address.
Step 2: Go to Account Settings
After signing in, click the Account button at the top right, then select Settings and go to Edit Profile under the Personal Information section.
Step 3: Click on “Deactivate Account”
Once in the Edit Member Profile section, you will see the option to select Deactivate Account.
Step 4: Choose “Delete My Account”
When the Delete my account screen appears, read the instructions and confirm by clicking Delete my account.
Step 5: Confirm the Deletion
To proceed, type Agree in the input box and click Delete to confirm the account termination.
Step 6: Verify via Email
After selecting Get code, check your email account for the verification code. Copy the code from the AliExpress verification code email and paste it to verify.
Step 7: Finalize the Deletion
Double-check your account deactivation status and click Delete account to complete the process.
Alternatives to deactivating an Aliexpress account
Deleting the Mobile Application
If you no longer want to use the AliExpress platform on your phone, you can easily delete the application. Simply find the AliExpress icon on your phone screen, press and hold it until a menu appears.
From there, select the “Uninstall” option. After confirming, the app will be removed from your device, and you will stop receiving notifications and messages from AliExpress on your phone.
Disable Notifications and Emails
If you’re tired of receiving unnecessary notifications and emails from AliExpress, you can easily turn them off.
First, visit the notification settings in your personal cabinet on the website or in the app. From there, you can uncheck the types of notifications you no longer wish to receive.
Additionally, if you’re getting newsletters, simply use the unsubscribe links at the bottom of each email to stop them. This will ensure you only get the important updates without the extra clutter.
Signing Out of Your Aliexpress Account
If you want to sign out of your AliExpress account, go to your personal account settings and choose the option to log out. Once you log out, your account will be deactivated on your device.
The next time you want to access your account, you’ll need to enter your login and password again. For added security, it’s a good idea to clear your browser history and delete saved passwords to completely hide the traces of your stay on the platform.
Deleting Card Data
If you’re concerned about payment information security, avoid saving your card details on AliExpress.
If they are already saved, you can easily delete saved card information to keep your financial information safe and reduce the risk of misuse.
Contacting Other Stores on the Platform
If you have a bad experience with one seller on AliExpress, don’t hesitate to reach out to other stores.
You can easily contact different shops offering similar goods to find a better service. There are plenty of decent stores that might provide a smoother shopping experience.
Additional Security Measures
To enhance your account security, it’s wise to change your passwords regularly and activate two-factor authentication. This helps to protect your information.
Stay vigilant and monitor any suspicious activity on your account, and always respond quickly to notifications of unusual behavior. These measures add extra layers to increase your security.
Can I have 2 AliExpress accounts?
Yes, you can have multiple AliExpress accounts, but it’s important to manage them properly. Having a second account can be useful if your initial account gets put on hold.
Just make sure to provide all the required documents when opening your first account and follow the platform’s guidelines to avoid any issues with suspension.
Exactly How Can I Call AliExpress?
You can call AliExpress by emailing them, starting a conversation with a live agent on their website, or sending a message through their social media platforms. Alternatively, use their database for self-service support.
Can I Block a Seller on AliExpress?
Yes, you can block a seller on AliExpress by selecting the dialog with the seller and clicking “Contribute to blacklist“. This will prohibit you from receiving any frustrating messages from that vendor.
Is AliExpress Secure?
AliExpress is secure because it offers a purchaser security program that ensures you get a refund if the item doesn’t arrive on time or match the listing description. This makes shopping safer compared to other platforms like Ebay.
Exactly How To Reactivate Your Account.
To reactivate your AliExpress account, follow these steps:
- Visit the web page where you see the deactivation alert and click the reactivation button.
- Fill out the form provided and supply a checked copy of your ID.
- Once you submit the form, AliExpress monitoring will examine the request, and if everything checks out, your account will be recovered.
Frequently Asked Questions
How do I permanently delete an online account?
To permanently delete an online account, find the account settings in the profile or privacy section. Then, follow the prompts or search the help section for account deletion steps.
How do I delete my Ali Baba account?
To delete your Ali Baba account, simply log in to the Account Center. Then, navigate to the Security Settings page and click on Delete Account. It’s a straightforward process to remove your account if you follow these steps.
Why is my AliExpress account deactivated?
Your AliExpress account might be deactivated due to unusual activity or if you’ve violated the platform’s policies. This could also happen if you’ve opened too many disputes with sellers or abused buyer protection.
Why do some websites not let you delete accounts?
Some websites make it hard to delete accounts because they want to keep your information for data purposes. By not allowing deletion, they can sell your data and keep making money.
Can I use the same email to register for a new AliExpress account after deleting my current one?
Yes, you can use the same email to register a new AliExpress account after deleting the old one, but make sure the account deletion process is complete first. Deleting account, same email, new account, re-register, email use, account deletion.
Should I get in touch with customer service to have my AliExpress account deleted?
You don’t need to contact customer service to delete your AliExpress account. Simply go to your account settings or profile on the website and follow the instructions to terminate your account. This process is straightforward and doesn’t require any external assistance.
Final Words
Deleting an AliExpress account is a permanent decision that requires careful thought. It’s important to protect your financial details and private information before proceeding. If you don’t want to fully delete your account, consider alternatives like suspending it or turning off notifications. Remember that once you delete your profile, all purchase history, favorite products, and stores will be lost forever. Be sure to follow the proper steps to ensure you won’t lose any valuable data, especially if you use AliExpress often.
That’s all! You can also check out How To Reorder Photos In Facebook Post – Detailed Guide 2025 and How Do You Send An Anonymous Message On Facebook – 6 Easy Steps
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